Contact us
FAQ
Below are some of are common questions:
Thank you for your inquiry! Once you've placed your order, you will receive an order confirmation email, which includes your order number and details. Please check your inbox and also the spam/junk folder, just in case. If you haven't received this email within a few hours of placing your order, please contact our customer service team with your order details . We're here to ensure your shopping experience is smooth and enjoyable
If you need to change the shipping address for your order, please contact our customer service team as soon as possible. We can update the address if your order hasn't yet been processed or shipped. However, once the order is in the shipping process, we're unable to make any changes. To request an address change, please provide your order number and the new shipping details. We're here to help ensure your order reaches you correctly.
Yes, we do offer international shipping to many countries. Please check the shipping options at checkout to see if we ship to your location. Note that international orders may be subject to customs fees or duties, which are the responsibility of the recipient. For more details or assistance, feel free to contact our customer service team.
Order processing takes 1-3 business days. For domestic orders, delivery usually takes 3-5 business days, and international shipping times vary. You'll receive a tracking number in your shipping confirmation email to track your order. For any specific inquiries, please contact customer service team.